If your item is faulty, send it back to us and we will refund your money, including postage.

If you want to return your item because you no longer need it, simply send it back to us within 14 days, unused and in the original packaging, and we will refund you the full purchase price. In this case you are responsible for the postage costs.

If the product is faulty, please email and send a photo of the problem. Then we can send you a DPD postage label by email. Our return address is: GS Trading Online, 49 Rheinstrasse, 77694 Kehl, Germany.

If you are an entrepreneur within the meaning of § 14 BGB, there is no 14-day right of withdrawal.

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